Enhancing the collaboration with ESA and industrial partners

TNO joined Sapienza’s rapidly growing European space sector client-base as the first Dutch client. TNO decided to join the ECLIPSE suite users’ community in order to collaborate more easily and increase productivity in their daily work with ESA and other industrial partners.

SELECTED SERVICES

  • Document Configuration and Change Management (DCCM)
  • Review Items for Discrepancy (eRID)
  • Action Items Manager (AIM)

Customer Needs

Given their growing activities in the space sector, especially with the European Space Agency (ESA), TNO recognised the need to implement a dedicated solution to help its project team-members manage more efficiently and rigorously documents, data-packs generation and their delivery to clients.

Beside their document management needs TNO acknowledged a growing need for collaboration and control in the management of Project Action Items in order to replace the use of emails and excel.

TNO’s thorough assessment of various solutions available on the market resulted in the selection of Sapienza as Service Provider and the implementation of three ECLIPSE suite modules.

About
TNO connects people and knowledge to create innovations that boost the sustainable competitive strength of industry and well-being of society. They focus on transitions or changes in five social themes: Industry; Healthy Living; Defence, Safety & Security; Urbanisation and Energy. https://www.tno.nl/

“We at TNO are very pleased that we could obtain Sapienza’s ECLIPSE suite. Their 20-year heritage of supplying software to the space industry and knowledge of ECSS processes shone through, it was a straight forward decision to choose them to support us for the coming years"

John Johnson, Marketing Manager

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