Outsourced workforce service in support of core business functions

The benefits of using our Manpower Services for NCI Agency are: 1. A highly competent, English-proficient and cost effective workforce in Business Support areas providing reliable services to achieve the client’s strategic and operational goals, 2. An understanding of the defence market helping the client to find the right staffing solution by matching the right people with the right competencies to the client’s business, 3. Sapienza staff comes with a heritage in security, understanding how to handle classified information or work in a highly sensitive and classified environment. All of Sapienza consultants have NATO Secret Security Clearance, 4. Sapienza operates as true European company, understanding and working in full compliance with the requirements of the Nations where it deliver its services


  • Administrative & Secretarial Support
  • Financial & Contract Administration
  • IT Support & System Administration
  • Inventory, Logistics, Technical Office Services

Customer Needs

To strengthen the Alliance through connecting its forces, NCI Agency delivers secure, coherent, cost effective and interoperable communications and information systems and services in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies.

In 2014 the NATO Communication and Information Agency (NCIA) issued a Public Tender requesting qualified suppliers from NATO member states to bid for the provision of support services at various NCIA locations in Europe. The client needs were in the area of Business Administration and IT Support and demanded that the bidders personnel engaged in these services were security cleared to NATO Secret Level.

The NATO Communications and Information (NCI) Agency was established in 2012 as a result of the merger of the NATO Consultation, Command and Control Agency (NC3A), the NATO ACCS Management Agency (NACMA), the NATO Communication and Information Systems Services Agency (NCSA), the ALTBMD Programme Office and elements of NATO HQ ICTM. https://www.ncia.nato.int


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