Customer Needs
To strengthen the Alliance through connecting its forces, NCI Agency delivers secure, coherent, cost effective and interoperable communications and information systems and services in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies.
In 2014 the NATO Communication and Information Agency (NCIA) issued a Public Tender requesting qualified suppliers from NATO member states to bid for the provision of support services at various NCIA locations in Europe. The client needs were in the area of Business Administration and IT Support and demanded that the bidders personnel engaged in these services were security cleared to NATO Secret Level.