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Customer Needs

In 2014 the NATO Communication and Information Agency (NCIA) issued a Public Tender requesting qualified suppliers from NATO member states to bid for the provision of support services at various NCIA locations in Europe. The client needs were in the area of Business Administration and IT Support and demanded that the bidders personnel engaged in these services were security cleared to NATO Secret Level.

Selected Services

After a competitive selection process, the Sapienza led Consortium was awarded a frame contract for a period of 3 years as the exclusive Manpower supplier to fulfil the NCI Agency’s consultants support requirements in the “General Office Support – Area 5”.
In this area, Sapienza specifically provides services for:

  • Administrative & Secretarial Support
  • Financial & Contract Administration
  • IT Support & System Administration
  • Inventory, Logistics, Technical Office Services

Sapienza service-oriented manpower solutions will be available to all NCI Agency’s major sites, and in particular in Brussels (Belgium), Mons – S.H.A.P.E. (Belgium) and The Hague (The Netherlands).

Benefits of Manpower Services

  • A highly competent, English-proficient and cost effective workforce in Business Support areas providing reliable services to achieve the client’s strategic and operational goals
  • An understanding of the defense market helping the client to find the right staffing solution by matching the right people with the right competencies to the client’s business

  • Sapienza staff comes with a heritage in security, understanding how to handle classified information or work in a highly sensitive and classified environment. All of Sapienza consultants have NATO Secret Security Clearance.
  • Sapienza operates as true European company, understanding and working in full compliance with the requirements of the Nations where it deliver its services.

About NCIA

The NATO Communications and Information (NCI) Agency was established on 1 July 2012 as a result of the merger of the NATO Consultation, Command and Control Agency (NC3A), the NATO ACCS Management Agency (NACMA), the NATO Communication and Information Systems Services Agency (NCSA), the ALTBMD Programme Office and elements of NATO HQ ICTM.

To strengthen the Alliance through connecting its forces, NCI Agency delivers secure, coherent, cost effective and interoperable communications and information systems and services in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies.

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